Refund policy

Try Vera Roots with our 30 Day Money Back Guarantee! 

We fully believe that you will absolutely love Vera Roots Sea Moss Meal Replacement!  

But we realize that accidents do happen.  Maybe you didn't realize you were allergic to one of the ingredients or maybe you just changed your mind about the product all together. 

No worries!

We have a 30-Day Money Back Guarantee, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, with tags, and in its original packaging. 

Simply follow these easy steps:
1. Tell us on this form that you’d like a refund, and how many open / un-open bags/bars you’ll be returning 
2. We will email you the address where you can return your products.
3. Place the product(s) in a box and mail it to us.
4. We will refund you within 72 hours of receiving your package.

*NOTE* We will give you a FULL REFUND including shipping cost.  Customer is responsible for return shipping.  Repeated refund request from the same customer is not allowed.  This refund policy applies ONLY to orders that were placed on and it is subject to change without notice.


To start a return, you can contact us at If your return is accepted, you will have to ship it to us with a tracking number, a address will be provided where to send your package. Items sent back to us without a tracking number will not be accepted.

You can always contact us for any return question at

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 72 hours. Please remember it can take some time for your bank or credit card company to process and post the refund too.